Fantastic customer service and lovely wrap
Experienced some problems regarding shipment of the wrap, but the customer service was so good, that I ended up happy with the overall experience anyway. The wrap itself is super lovely and soft. I've tried a few different stretchy wraps and this is definitely a favourite
Thank you for your kind patience and generous review. We're so pleased the wrap was worth the wait. Our delivery partners (& customs) seem to be suffering all sorts of delays at present but hopefully, the world will get back on track as the year progresses.
I’d love to review it but I haven’t received it
Thank you for your feedback regarding the delivery of your wrap. Checking Royal Mail this morning, it states the wrap has now finally arrived after quite a long (delayed) journey back-and-forth with various delivery offices. We're so sorry for this delay and will look into the circumstances as a priority with our Royal Mail Account Manager. Please don't hesitate to reach out if we can help with anything else.
The perfect newborn wrap
I had previously bought a more structured carrier from another company but I found that my 6lb8oz newborn was too small and uncomfortable with the leg positioning in it so I looked for an alternative. The Boba Wrap was perfect! She was comfortable and snug in the newborn hold which allowed her to keep her legs up in fetal position. Now she has grown and is 5 weeks old she is still super comfy in the love your baby hold. We use it everyday for walking the dog and when she wants to be close around the house. It's instant sleepy dust as she is asleep within minutes when she goes into her cosy wrap.
Thank you for taking the time to leave such a personal and in-depth review which is really appreciated. We truly hope future customers will find your feedback helpful.
Perfect and the colour though not originally chosen is very nice
Thank you very much for your feedback :)
My granddaughter loves it and it allows her mum to have 2 free hands to look after her big sister. The communication from the company is excellent as our original choice of colour was delayed due to factors out of their control, they offered us an alternative colour which initially we declined but the baby didn’t want to wait for it and our alternative colour, plus an extra teething gift was dispatched and arrived within 72 hours.
Thank you so much for your kind comments and understanding which is very much appreciated. We're so pleased we were able to assist with an alternative colour way :)