PLEASE NOTE: Our warehouse is now closed for the bank holiday weekend. All orders received after 4pm on Friday 23rd August will now dispatch on Tuesday 27th to arrive with UK customers from Wednesday 28th August onward.

FAQ's

I AM HAVING TROUBLE USING MY BOBA CARRIER OR BOBA WRAP

We get it. Baby carriers, especially wraps, can be a little confusing at first. And since the Boba Wrap is made of high-quality stretch material, tying one is different than your average baby wrap. Take a look at our instructions page here for video tutorials so you and your little one can get out and see the world together safely, stylishly and super-duper comfortably. 

Still feeling iffy? Contact our friendly team for further guidance. 

CAN I PURCHASE REPLACEMENT PARTS FOR MY OLDER GENERATION BOBA?

Our replacement hoods, foot straps and infant inserts will not work on all Boba Carrier generations. The hoods and foot straps will work with the 3G and 4G models, and the infant insert is exclusively designed for our 4G carriers. If you are looking for replacement parts including accessories and buckles, they are available to purchase here or feel free to contact our UK team for further advice. 

ARE YOUR PRODUCTS MACHINE WASHABLE?

They sure are. We recommend spot cleaning when required and washing only when absolutely necessary which will help maintain the depth of colour and extend the life of your carrier.  When washing your Boba Carrier or Wrap, use cool water and a mild detergent, set your machine on the delicate cycle and then hang dry.